
Versai Release Notes Archive
Determine your current version number of Versai Option 1: Versai > Title Bar Option 2: Versai > Help tab > About Versai button Once you determine your current version, find it below. Yo ...

Fiserv (fka Clover/CardConnect) resources, troubleshooting, refunding
We periodically update this information. Bookmark this post to check back for updates in the future. Jump to: Resources & Contact Info Credits/Refunds Troubleshooting Errors Resources &am ...

Worldpay resources, troubleshooting, refunding
Worldpay has stopped carrying Ingenico Lane 3000 pin pads. Going forward, purchase Ingenico Lane 3600 pin pads from Worldpay. For the new model to be compatible, you will need Versai version to v4.3.1 ...

Run cumulative giving letters, such as end-of-year donation summaries (i.e. tax deductible letters)
Cumulative giving letters produce one letter per donor with details and total of all that donor's gifts meeting specified criteria within a certain time period. Procedure Development tab > Gift ...

Write off (account for) damages/losses and in-house/inter-departmental requisitions of inventory
In the attached guide, you can learn about the setup, documenting procedure, and reporting of that inventory removed from your retail store for reasons other than normal sales to customers (i.e. separ ...

Perform physical inventory counts
In the attached guide, you can learn about performing inventory counts. This document describes the options for inventory counts available in Versai, how to handle each type, and everything else you n ...

Versai Bulletin – Class on 7/10 and 8/14, plus upcoming Versai.com maintenance (sent 7/9/2025)
Topics: Upcoming Versai.com maintenance This Thursday: Versai Class 7: Ecommerce Best Practices Next Month - Versai Class 8: Template Design (Letters, Labels, Receipts, Reports) View the bull ...

Versai Free Class 8: Template Design (8/14/2025)
See all classes in the 2025 Versai Free Class Series What This free overview will cover concepts, procedures, settings, and best practices for the integrated FastReport tool's design mode to edit ...

Versai Bulletin – Get ready for automatic mini update v5.0.1.2 coming Monday! Plus other news (sent 7/3/2025)
Topics: Closed for 4th of July Patch to auto-deploy Monday afternoon for v5.0.1.x clients Upcoming Versai.com maintenance View the bulletin email

Versai Bulletin – Plan inventory count; class on 6/12 (tomorrow) and 7/10 (sent 6/11/2025)
Topics: Is it time to count your inventory? Plan now! This Thursday - Versai Class 6: Gift Shop Counts & Reports Next Month - Versai Class 7: Ecommerce Best Practices View the bulletin email

Versai Free Class 7: Ecommerce Best Practices (7/10/2025)
See all classes in the 2025 Versai Free Class Series What This free overview will cover concepts, procedures, settings, and best practices for Versai’s ecommerce features. Who Ecommerce content coord ...

Versai Bulletin – Free Gift Shop class: Setup & Sales this Thursday; Counts & Reports next month (sent 5/14/2025)
Topics: Closed for holiday This Thursday - Versai Class 5: Gift Shop Setup & Sales Next Month - Versai Class 6: Gift Shop Counts & Reports View the bulletin email

Versai Free Class 6: Gift Shop Counts & Reports (6/12/2025)
See all classes in the 2025 Versai Free Class Series What This free overview will cover concepts, procedures, settings, and best practices for Versai’s physical inventory counts, generating shipping d ...

Versai Bulletin – Tomorrow: Finance Reports class; Inventory class next month (sent 4/16/2025)
Topics: This Thursday - Versai Class 4: Finance & Attendance Reports Next Month - Versai Class 5: Gift Shop Setup & Sales View the bulletin email

Versai Free Class 5: Gift Shop Setup and Sales (5/15/2025)
See all classes in the 2025 Versai Free Class Series What This free overview will cover concepts, procedures, settings, and best practices for merchandise items, vendors, categories and subcategories, ...

Versai Bulletin – Free Admissions class this Thursday; Next Month: Finance and Attendance Reports (sent 3/19/2025)
Topics: This Thursday: Versai Class 3: Admissions Sales & Reservations Next Month: Versai Class 4: Finance & Attendance Reports View the bulletin email

Versai Free Class 4: Finance and Attendance Reports (4/17/2025)
See all classes in the 2025 Versai Free Class Series What This free overview will cover Versai’s suite of reports under the Finance menu, as well as touch on those under the Schedules menu and Attenda ...

Versai Bulletin – Surprise! Brand New Feature Released Right Now! (sent 3/6/2025)
Topics: New feature: Password Reset How to get the new features An ecommerce update, too! View the bulletin email

Ecommerce Release Notes Archive
Versai v5.0.0.x and later requires a corresponding ecommerce update to v285.2 (or higher). To coordinate your ecommerce and Versai updates, refer to the instructions in the Versai Update ZIP. As new V ...

Versai Bulletin – Tomorrow: Admissions Setup class; next month: Admissions Sales & Reservations class (sent 2/19/2025)
Topics: This Thursday: Versai Class 2: Admissions Setup Next Month: Versai Class 3: Admissions Sales & Reservations View the bulletin email

Versai Free Class 3: Admissions Sales & Reservations (3/20/2025)
See all classes in the 2025 Versai Free Class Series What This free overview will cover concepts, procedures, and best practices for entering different types of basic reservations, sending confirmatio ...

Interpret the Revenue report
Starting in Versai v5.0.0.x, the new Revenue report (a/k/a Revenue by Payment or General Ledger Account) replaces the old Revenue by General Ledger report, Payment Listing for Admissions report, and P ...

Versai v5.0.1.x is released – plan your update now!
Versai v5.0.0.x has become v5.0.1.x to include new features and other tweaks. Clients already updated to v5.0.0.x should now update v5.0.1.x. Jump to: What's new? Retiring previous versions Ho ...

Implement revised totals on Invoice templates – v5.0.0+
Versai v5.0.0.1 and higher contains changes to calculations on Invoice templates that will make certain data fields no longer work. If you see an error message stating 'Invalid Expression Term' when p ...

Versai Bulletin – Meet Versai 5.0! Plus: Class this Thursday (sent 1/29/2025)
Topics: Join us for the launch of Versai v5.0.0.x! This Thursday: Versai Class 1: Patron Management Next Month: Versai Class 2: Admissions Setup View the bulletin email

Versai v5.0.0.x Release Event – You’re Invited!
What We are excited to unveil the v5.0.0.x series of Versai! This free event will introduce you to some of the new features contained in this monumental update of Versai. Who Finance staff are strong ...