Versai Free Class 4: Finance & Attendance Reports (4/25/2024)
See all classes in the 2024 Versai Free Class Series What This free overview will cover Versai's suite of reports under the Schedules menu, Attendance menu, and Finance menu. Who Directors/department ...
Versai Free Class 3: Admissions Sales & Reservations (4/4/2024)
See all classes in the 2024 Versai Free Class Series What This free overview will cover concepts, procedures, and best practices for entering different types of basic reservations, sending confirmatio ...
Free Class 4: Overview of Admissions Report (4/20/2023)
What This free overview will cover Versai's suite of schedules and attendance reports. Who Directors/department heads, reservationists (e.g. field trips, camps, rentals), front desk managers, and Vers ...
Free Class 3: Overview of Admissions Reservations (3/16/2023)
What This free overview will cover entering different types of basic reservations, sending confirmations, checking in reservations the day-of, and sending invoices. Who Reservationists (e.g. field tri ...
Format a receipt template for printing on letter paper
The default receipt templates are formatted for thermal receipt printers that typically go with cash registers. They have 0 margins. If you would like to print to a standard laser/inkjet printer, you ...
Fiserv (fka Clover/CardConnect) resources, troubleshooting, refunding
We periodically update this information. Bookmark this post to check back for updates in the future. Jump to: Resources & Contact Info Credits/Refunds Troubleshooting Errors Resources &am ...
Worldpay resources, troubleshooting, refunding
Worldpay has stopped carrying Ingenico Lane 3000 pin pads. Going forward, purchase Ingenico Lane 3600 pin pads from Worldpay. For the new model to be compatible, you will need Versai version to v4.3.1 ...
Refund vs. Delete
Sometimes there can be confusion about refunding lines vs. deleting lines in an Admissions sale. Here is what they each do and when to use them: The Delete Line button should be used when making a ...
DIY script: extend expiration for Passes in bulk
UPDATES: This script has been updated since it's original version. Please delete your existing copy, and re-download below. 05/25/2021: A new version of this script is posted that omits memberships ...
Keep (not refund) a deposit/payment for a no-show or cancelled reservation
When a group is a no-show or they cancel last minute, you may want to keep their deposit. (Steps if you want to refund the deposit.) You will need to edit the sale to reflect that they didn't attend ( ...
Refund a deposit when the amount paid doesn’t match the amount of the sale line
Sometimes after taking a partial payment in advance for a reservation, you find that you need to refund that partial payment. However, if the customer only paid $50 on a $175 sale, refunding all the s ...
Why can’t Gift Shop Inventory be added to Admissions sales (or vice versa)?
We get this question from time to time, and thought we should make a post out of it for general reference. The main reason is: The rules and data structures for gift shop items and admissions are com ...
