Recover from an accidental gift card load
When loading a balance to a gift card in Admissions or Gift Shop, Versai will allow you to delete the gift card load sales line if the card is new and has never been registered before. However, it wil ...
Card processing changes for PCI DSS 4.0
If your organization uses independent, standalone pin pads (not from one of our gateway partners who integrate with Versai) and does not use Versai Ecommerce, then the information below about our chan ...
Free Class 7: Overview of Finance Reports & Gift Shop Inventory Reports (7/13/2023)
What This free overview will cover Versai's shipping documents, inventory reports under the Gift Shop menu, and reports under the Finance menu. Who Finance staff, retail/inventory managers/supervisors ...
Fiserv (fka Clover/CardConnect) resources, troubleshooting, refunding
We periodically update this information. Bookmark this post to check back for updates in the future. Jump to: Resources & Contact Info Credits/Refunds Troubleshooting Errors Resources &am ...
Reduce touches during payment: contactless payments, confirming amounts, collecting signatures
Jump to: Contactless Payment Confirming Charge Amount Collecting Signatures on Receipts Encourage Ecommerce Contactless Payment Types To reduce touching during the payment process, you may ...
Worldpay resources, troubleshooting, refunding
Worldpay has stopped carrying Ingenico Lane 3000 pin pads. Going forward, purchase Ingenico Lane 3600 pin pads from Worldpay. For the new model to be compatible, you will need Versai version to v4.3.1 ...
Credit Card Gateways: the what, who, and how for contacting and applying
Gateway Options The document below covers what gateways are and details about each of our gateway partners, including how to contact the sales reps. Download: We periodically update our downloadable ...
Order Gift Cards/Certificates
Jump to: Vendor Material & Method Card Number Expiration Dates Sell & Redeem Vendor You can order the actual gift cards/certificates from any vendor you choose, but follow the ...
Worldpay security update – Action Required! [UPDATED 9/26]
Updated September 26: Worldpay announced they are postponing some of the security update until October 12, 2022, while others will take effect the night of September 26 as scheduled. Updated August 31 ...
What does the “BETA” label mean?
"Beta" is a temporary label that means that the feature or report has been vetted and has already gone through alpha testing, and it is now going through beta testing. Alpha testing is internal testin ...
