Item Value & Quantity report: inventory list as of month-end and year-end
Versai's inventory quantity ("on hand" or "in stock") data is a dynamic running tally and is not recorded statically. As part of the month-end closing, print copies (or save PDFs) of your preferred in ...
Worldpay security update – Action Required! [UPDATED 9/26]
Updated September 26: Worldpay announced they are postponing some of the security update until October 12, 2022, while others will take effect the night of September 26 as scheduled. Updated August 31 ...
Troubleshoot report discrepancies
To give you a better understanding of your own reporting data, to identify and begin the process of troubleshooting your issues, we have prepared a basic guide to troubleshooting data issues and repor ...
DIY script: edit Performances in bulk (e.g. capacity change)
UPDATES: This script has been updated since it's original version. Please delete your existing copy, and download the attached new version. 10/15/2021: A new version of this script is posted that c ...
DIY script: extend expiration for Memberships in bulk
UPDATES: This script has been updated since it's original version. Please delete your existing copy, and re-download below. 05/25/2021: A new version of this script is posted that omits memberships ...
DIY script: extend expiration for Passes in bulk
UPDATES: This script has been updated since it's original version. Please delete your existing copy, and re-download below. 05/25/2021: A new version of this script is posted that omits memberships ...
Keep (not refund) a deposit/payment for a no-show or cancelled reservation
When a group is a no-show or they cancel last minute, you may want to keep their deposit. (Steps if you want to refund the deposit.) You will need to edit the sale to reflect that they didn't attend ( ...
Switch an Event between untimed and timed entry
Occasionally, you may need to switch an Event, such as general admission, from Untimed (an event that does not have a specific start time or duration) to Timed (an event that scheduled instances at sp ...
Refund a deposit when the amount paid doesn’t match the amount of the sale line
Sometimes after taking a partial payment in advance for a reservation, you find that you need to refund that partial payment. However, if the customer only paid $50 on a $175 sale, refunding all the s ...
Error with Preview/Print/Design: “Could not find a part of the path” or “The network path was not found”
This error means Versai cannot access the required FRX (FastReport template) file, usually because it cannot access path/location where the file is stored. This is a network issue, not a Versai issue. ...
Error when opening Versai: “TCP Provider, error: 0 – A connection attempt failed”
This error means Versai on your computer cannot connect to SQL Server on your server. Check that your server is on. Sometimes after a power failure the server will not restart. Check if you have ...
Install Microsoft OneDrive for centralized report template storage
In the attached guide, learn about how to install and configure Microsoft OneDrive, which is used for storing Versai template files for cloud-hosted clients. Download: We periodically update our dow ...
